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PurplePup LLC
Frequently asked questions
General
Ground
Flight Nanny
Do I need a health certificate?
Yes, for any transport crossing state lines we like to have a health certificate issued by a vet within ten days of travel. This way we can feel confident we are delivering a happy, healthy pet. We accept the Aphis 7001 Form or a state CVI.
How early should I book my trip?
We recommend 2-3 weeks in advance for air and 4-6 weeks for ground.
What forms of payment do you accept?
We accept all major debit and credit cards through a third-party processor. For short local deliveries, we can accept Venmo or Zelle. Please note that all payments must be completed before the transportation service begins. We also offer flexible payment plans for larger transportation services to accommodate your budget.
What about Insurance?
We hold commercial pet insurance to protect your pet in the event of accident or injury.

Pet Transportation F-A-Q
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